Cancellation is free of charge prior 31 days of the starting day.
- The booking deposit 30 Euro (or a special sum for group tours and half day tours) is non-refundable in case of cancellation of the tour after booking has been confirmed. The fee is kept as a deposit on the Tourist’s account for future booking(s).
If Tourist cancels the booked tour for some reasons not depending on Tour Operator, the following sums are kept back as a fine:
- 10% of total cost of tourist product in case of cancellation 30 days prior to the tour;
- 50% of total cost of tourist product in case of tour cancellation 15-7 days prior to the tour;
- 90% of total cost of tourist product in case of tour cancellation 7 and fewer days prior to the tour;
- 99% of total cost of tourist product due to the Tourist's failure to appear at the airport no more than 2 hours prior to departure or non-admission on the flight owing to circumstances beyond the Tour Operator's controls.